Water Utilities Corporation (WUC) managing director Gaselemogwe Senai said the company had reached unprecedented levels of 1.3 billion pesos.
Speaking to the media on Thursday this week, Senai said debt had reached unprecedented levels, rising from 800 million pesos at the start of 2020 to more than 1.3 billion pesos so far due to non-payment. bills.
“It is true that we have clients who have not paid their water bills for years, coupled with inaccessible water meters,†Senai said.
Senai said they have started discussions on the need to manage water accounts and will continue to build on the same theme until water users take responsibility for managing the water. resource in homes and industries.
“As the debt level has increased, we have decided to also hire debt collectors to collect overdue debts. Our efforts to hire collectors have not borne fruit in the past as we have incurred expenses in associated costs, â€he said.
Senai revealed that currently all costs associated with debt collection will be borne by debtor customers.
With the aim of raising awareness among water users about water account management, WUC has launched a “Keep it flowing†campaign which aims to increase awareness of water account management and educate clients on water accounts management. different ways to pay water bills, among others.
“One month’s notice has been given for customers to make payment arrangements and for those with inactive accounts to reapply,†Senai said.
The WUC boss said these efforts were made to avoid disconnections of the water supply and the inconvenience that results.
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